Privacy Policy

1. Who We Are

Arikserv
Swords,

Dublin,

Ireland

We operate as an independent website design business offering digital services, including web design, logo creation, maintenance, and optional add-ons.

For GDPR purposes, we are the Data Controller for the information you provide.

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2. What Data We Collect

We only collect information necessary to provide our services. Depending on your interaction with us, we may collect:

Information You Provide Directly

• Name

• Email address

• Phone number (if voluntarily provided)

• Business name (optional)

• Project details

• Content, images, and information needed to complete your website

• Messages sent through forms or email

Payment Information

All payments are processed securely through Stripe. We do not receive or store full card details. Stripe acts as a Data Processor, and your payment information is handled according to their privacy policy.

Website & Technical Data

Automatically collected through Wix or analytics tools:

• IP address

• Device type

• Browser type

• Pages viewed

• Time spent on pages

• Cookies (see Section 7)

This information helps us maintain and improve the performance of our website.

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3. How We Use Your Data

We use your personal data for:

Providing Our Services

• Responding to inquiries

• Preparing quotes

• Creating your website or digital deliverables

• Managing your project

• Delivering support after completion (if included)

Business Operations

• Processing payments

• Managing orders

• Maintaining records for accounting and tax compliance

• Improving our website and services

• Detecting fraud or misuse

We do not sell or share your data with advertisers.

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4. Legal Basis for Processing

Under GDPR, we process your personal data based on:

• Contract - to provide the service you purchased

• Consent - when you submit a form or allow cookies

• Legitimate interest - to improve our website and prevent fraud

• Legal obligation - recordkeeping and accounting

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5. How Your Data Is Stored

Our website is built and hosted on Wix, which stores data securely on their servers. Wix complies with GDPR and offers industry-standard security.

Your data may also be stored on:

• Our password-protected business email

• Secure project management tools (if used)

• Accounting records required by Irish law

We take all reasonable steps to protect your data against loss, misuse, or unauthorized access.

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6. Data Sharing

We only share your personal data with trusted third-party providers who help us operate our business:

Wix

Website hosting, contact forms, analytics, security.
(Processor)

Stripe

Payment processing.
(Processor)

Email Providers

Used for communication.
(Processor)

Other Tools Used During Your Project

(for example: Canva assets, external fonts, plugins, apps)
We only share data when necessary to complete your project.

We do not share or sell your information to third parties for marketing.

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7. Cookies & Analytics

Our website may use cookies and analytics tools through Wix or third-party integrations. These may track:

• Website performance

• Page visits

• User behaviour

• Traffic sources

You can control or disable cookies through your browser settings. If required, we will display a cookie consent banner for compliance.

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8. Data Retention

We retain your information only for as long as necessary:

• Project files: up to 12 months after completion

• Contact inquiries: up to 12 months

• Accounting records: up to 6 years (legal requirement in Ireland)

• Emails: until no longer needed for business purposes

You may request deletion sooner unless we are legally required to keep the data.

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9. Your Rights Under GDPR

You have the following rights regarding your personal data:

• Right to access - request a copy of your data

• Right to rectification - correct inaccurate information

• Right to erasure - request deletion of your data

• Right to restrict processing

• Right to data portability

• Right to object to processing

• Right to withdraw consent at any time

• Right to lodge a complaint with the Data Protection Commission (DPC) in Ireland

To exercise any rights, contact us.

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10. Children’s Privacy

Our website and services are not intended for individuals under 18. We do not knowingly collect personal data from minors.

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11. Links to Third-Party Websites

Our website may contain links to external services such as Wix, Stripe, or other resources. We are not responsible for the privacy practices of external websites.

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12. Updates to This Policy

We may update this policy from time to time. The updated version will always be posted on this page. Continued use of our services means you accept the changes.